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Will Harper Professional Resume Highlights

INFORMATION SYSTEMS or TECHNOLOGY LEADER

Currently Hold a current DoD SECRET clearance; Microsoft Certified Trainer; and Microsoft Certified Small Business Server Specialist.

On-call trainer; networking and computer systems consultant.  I am a proven consultant, and trainer and I also have a very broad base in the technical.  I have had a series of experiences in Mainframes, Minis, Unix, and data communications, but I have devoted an enormous amount of time to understanding, specifying, integrating, and managing MS Windows-based small business and enterprise solutions.

Proven track record in Computer Systems Engineering and Management. MIS Management, Principal Engineer, Network/Internet engineer, and Systems Maintenance Manager.  Successful experience in improving company profitability and productivity.  A team player with strong communication skills, known for accomplishing objectives.  Extremely knowledgeable of W2K/NT/IS technologies, Certified MCSE/MCT/CCNA with current, hands-on experience.  Platform instructor with proven results.  Currently certified for Windows Server 2003, Windows XP, Windows 2000, Windows NT, and Certified Technical Trainer in all versions of Windows as well as ETA Certified Fiber Installer trainer. 

Experience includes:  

  Virginia Beach, VA (1997 - Present)

Teaching Faculty.  Teaching Windows W2K, NT, Cicso, and Networking (MCSE/MCSA/CCNA/N+).  Over 80% of students are now certified MCSE.  Most are certified at graduation or within 2 weeks after graduation.

Consultant.  My most recent consulting task was a several-month effort to assist a small computer engineering business in obtaining their US Government 8a certification as a Small, disadvantaged business - and to obtain a DoD Secret facility clearance.  I am currently consulting for the US Navy in the Navy-Marine Corps Information (NMCI) systems Operational and acceptance tests.  This involves specific tasking from the COMOPTEVFOR sponsor via another small business.

 Virginia Beach, VA (1997 – 3/00)

Networking/Integration Engineer.  Deployment of major Windows NT-based networks.  Includes servers, routers, LAN and WAN technologies.  Configured standard and custom software, login scripts, policies, and replication.  Operate & manage a business-oriented Internet Service Provider (ISP).  Consult, configure, roll-out and troubleshoot MS Exchange Mail installations.  Configure, install, and manage approximately 25 routers.  Design and integrate networks with Windows 2000/NT, and Windows 95, and Unix.  All servers were managed remotely, in a high-availability, “lights-out” facility, located in Northern Virginia.

  Virginia Beach, VA (1983 - Present)

Principal Engineer / Outsource MIS Manager / Senior Systems Analyst / Senior Programmer

  ·    Managed 12 person technical staff plus varying numbers of vendor contract personnel, with full responsibility for Government management information systems.  Built contract from $3.8 million to over $18 million through engineering changes, equipment sales, and software maintenance.  Designed Engineering Change Proposals which saved $14 million for customer.  My company  received $6.65 million in windfall profits, while improving customer’s IS capabilities. Processed 10-15 delivery orders per year during 1991 - 1996, averaging over $2 million per year.  Realized a net profit of more than 20% per year.  Maintained 99.99% availability for 8 consecutive years with mission critical 24 x 7 x 365 world-wide network.  Selected to design, manage construction, and start-up a large multi-computer test laboratory.  Completed within 3 months.  On-time delivery allowed customer to avoid substantial penalties.  Designed, procured, and delivered a 600-user world-wide client-server UNIX Suite.  This project was cited as the finest system ever certified by the GAO.

  Virginia Beach, VA (1979 - 1983)

Senior Computer Systems Analyst / Aviation Systems MIS Manager / Systems Maintenance Manager

  ·    Recruited, trained, and managed 12 programmers in UNIVAC LASS assembler programming language.  Maintained over 1.5 million lines of assembler language programs.

  ·    Led a team of eight programmers in migrating all of the software from an IBM 4200 and HP 3000 onto a newly acquired Honeywell Level 64 DPS-320.  The source code was written in COBOL, RPG II, and FORTRAN.  Used IBM, HP, and Honeywell JCL.

  ·    Managed 20 engineers and technicians in the Norfolk and Richmond computer service/repair facilities.  Coverage was from the DELMARVA Peninsula to North Carolina, and as far west as Lynchburg.  Turned this losing division around to become very profitable.

  Lieutenant, United States Navy (1979)

  ·    Naval career included various assignments from Seaman Recruit to Senior Chief Aviation ASW Electronics Technician, followed by commissioning to rank of Lieutenant.  Advanced from E-1 to E-7 in seven years; was selected for E-8 in the 10th year of service; spot promoted to Lieutenant in 15 months.  Most duty assignments involved management and productivity of highly technical industrial repair and technical support facilities, including aircraft, ships, and complex electronic systems.  Management responsibilities involved 3-5 levels of subordinate managers and 40 to 300 people.  This usually included signature authority to release an aircraft/ship for flight/sea.

  Education/Certifications

Microsoft Certified Systems Engineer/Trainer (MCSE/MCT/MCSA) NT 3.51, NT 4.0, W2K, Win XP, WinServer 2003, Networking, TCP/IP, Internet Information Server,  MS Exchange 5.0 and 5.5, Windows 95, ETA Certified Fiber Installer and Certified Instructor, Chauncy/COMPTia Certified Technical Trainer (CTT+), N+, A+

MS Windows 2000 10/99, awarded “Charter 2000” certification as one of the first 2000 certifications issued

  Graduate MS (Computer Science) work, Old Dominion University, 1984

Masters Business Administration (MBA), Golden Gate University, 1981

Bachelor of Science, Electrical Engineering (BSEE), Computer Technology,

Tau Beta Pi Engineering Honor Society, Auburn University, 1969

Professional

Beta tester for Transcender certification practice exams

Beta tester for Microsoft certification exams

Co-authored Windows XP training manual with Ed Tittel, well known certification guru

Selected by Microsoft as a member of a select group of “NT Wizards” for special, no-cost Windows 2000 training and certification.  Training was taken both in Seattle Washington and locally.

(For more in-depth details, review my attached Technical  Resume)

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Will Harper, MCSE (NT, W2K, XP), MCSA, MCT, CCNA, CTT+, N+, FOI Instructor

MCSE Certification Trainer, Professor, Consultant

ECPI College of Technology (Independent Trainer)

Ballroom, Latin, and Country & Western Dancer

webmaster Will Harper
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